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We think about your satisfaction first.

Complaint book

At Achega, your satisfaction is our top priority. We are dedicated to providing you with an online shopping experience that is not only convenient, but also truly memorable.

We understand that sometimes unforeseen events may occur. We are here to face any challenge that may arise on your journey with us. To ensure that we are always up to date with your needs and expectations, we provide the Electronic Complaints Book.

This is an official resource that allows you to express any concerns, make comments or offer suggestions. We are here to listen to you and resolve any issues quickly and effectively.

Your opinion is valuable and essential for our growth as a brand and online store. Through the Electronic Complaints Book, we can learn from your experiences and continually improve our services to better serve you and our customer community.

To access the Electronic Complaints Book, simply click on the following address: https://www.livroreclamacoes.pt/Inicio/

Please feel free to use this resource whenever you need. Your opinion is crucial to our growth and success.

We deeply thank you for your trust in Achega. We are here to help you at every stage of your journey with us. If you have any questions or require additional assistance, please do not hesitate to contact us through our customer support channels.

Thank you for being part of our community. We look forward to continuing to offer you a quality service.

Yours sincerely,
The Achega Team